Data Privacy Policy
This privacy policy explains how thetavexa Ltd collects, uses, and protects your personal information when you use our website and services. We are committed to protecting your privacy and ensuring transparency about our data practices.
Last updated: 15th January 2026
Data Controller Information
thetavexa Ltd is the data controller for the personal information we collect and process. Our company registration number is CRO951736, and our VAT number is IE9574128T. We are located at 113 Pearse Street, Kilkenny, R68 2474, Ireland.
Data We Collect
The data we collect includes information you provide directly to us and information we gather automatically when you use our website and services. We collect personal information such as your name, email address, phone number, company details, and any messages or enquiries you send to us through our contact forms or direct communication.
We also collect technical information automatically, including your IP address, browser type, operating system, referring website, pages viewed, and time spent on our website. This information helps us understand how visitors use our services and improve our website functionality.
How We Use Your Information
We use the information we collect for several purposes. How we use your information depends on the specific services you use and the preferences you have communicated to us. We use your data to provide and maintain our analytics services, respond to your enquiries and support requests, send you relevant information about our services, and improve our website and service offerings.
We may also use your information to comply with legal obligations, protect our rights and interests, and prevent fraud or abuse of our services. All use of your data is based on legitimate legal grounds under applicable data protection laws.
Legal Basis for Processing
Under the General Data Protection Regulation (GDPR), we process your personal data based on several legal grounds. For service provision and contract performance, we process data to deliver our analytics services and fulfil our contractual obligations. For legitimate interests, we process data to improve our services, conduct business operations, and maintain security.
Where we process data based on consent, such as for marketing communications, you have the right to withdraw your consent at any time. For legal compliance, we may process data to meet our obligations under applicable laws and regulations.
Cookies and Tracking Technologies
We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.
Different types of cookies serve various purposes on our website. Essential cookies are necessary for basic website functionality, whilst analytics cookies help us understand website usage patterns. Marketing cookies enable us to deliver personalised advertisements and measure advertising effectiveness. For detailed information about our cookie usage, please refer to our cookie policy.
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and delivering our services, such as hosting providers, email service providers, and analytics platforms. These partners are contractually obligated to protect your information and use it only for the purposes we specify.
We may also disclose your information if required by law, to protect our rights or safety, or in connection with a business transfer or merger. In all cases, we ensure appropriate safeguards are in place to protect your personal information.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected or as required by law. Contact information and enquiry data are typically retained for up to seven years for business and legal compliance purposes. Website analytics data is generally retained for up to 26 months.
When determining retention periods, we consider the nature of the information, the purposes for which it was collected, and applicable legal requirements. We regularly review our data retention practices and securely delete information that is no longer needed.
Your Rights
Under GDPR and UK data protection laws, you have several rights regarding your personal information. You have the right to access your personal data and receive a copy of the information we hold about you. You can request correction of inaccurate or incomplete information, and in certain circumstances, you may request deletion of your personal data.
You also have the right to object to processing of your personal data for direct marketing purposes, and you may request restriction of processing in certain situations. Where we process your data based on consent, you can withdraw that consent at any time. You also have the right to data portability, allowing you to receive your personal data in a structured, commonly used format.
International Data Transfers
As we operate primarily within Ireland and the European Union, most of your personal data is processed within the EEA. However, some of our service providers may be located outside the EEA. When we transfer personal data outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions by the European Commission.
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Our security measures include encryption of data in transit and at rest, regular security assessments, access controls, and staff training on data protection practices.
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security and encourage you to take precautions when sharing information online.
Contact Information
If you have any questions about this privacy policy, wish to exercise your rights, or have concerns about how we handle your personal information, please contact us. You can reach our privacy team at privacy@thetavexa.pro or by phone at +353 56 464 7186. You may also write to us at our registered address: 113 Pearse Street, Kilkenny, R68 2474, Ireland.
If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with the Data Protection Commission of Ireland or your local data protection authority.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices, services, or applicable laws. When we make significant changes, we will notify you by email or through a prominent notice on our website. We encourage you to review this policy periodically to stay informed about how we protect your information.
The date of the most recent update is shown at the top of this policy. Your continued use of our services after any changes indicates your acceptance of the updated policy.